Required skills

adjusting communication style and presenting information to suit customer diversity

communicating to determine customer needs and advise on fishing trip

researching destinations and factors relevant to fishing charter trips

Literacy skills used for

recording information in a database or in writing

researching information for fishing charter trip

Required knowledge

different ways in which customers seek information

fish populations

legislative and regulatory requirements relevant to fishing charter

local marine coastal and inland waterways environment

sources of information

other fishers

industry networks

industry regulatory authorities

educational institutions

tourist information centres

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment evidence required to demonstrate competence in this unit

Assessment must confirm ability to

identify reliable fishing charter destinations

provide customers with information on charter trip

Assessment must confirm knowledge of

local marine coastal and inland waterways environment

fish populations

regulatory requirements relevant to fishing charter trips

Context of and specific resources for assessment

Assessment is to be conducted at the workplace or in a simulated work environment

Resources may include

customers

telephone

Method of assessment

The following assessment methods are suggested

demonstration

project work or scenario based

written or oral shortanswer testing

Guidance information for assessment

This unit may be assessed holistically with other units within a qualification

Fish species may include:

Stock levels, and seasonal and tide fluctuations may include:

Regulatory requirements may include:

Customer needs may include:

Recording may include:

Communications may include: